Solutions for all

What to do in an emergency
If the emergency takes place on the University campus call University Emergency: 0208 392 3333 (from an internal phone just dial 3333) If you requir...
Thu, 26 Jul, 2018 at 10:11 AM
Setting up the freshservice phone app
The app is available on the Apple App Store (Freshservice by Freshdesk) and on Google Play (Freshservice Service Desk App by Freshworks Inc).    You can us...
Wed, 1 Aug, 2018 at 10:39 AM
Report an Issue or Request a Service?
Use the Report an Issue function if you have an IT problem or need something fixed or repaired by  Estates and Campus Services.  Use Request a Service if ...
Thu, 2 Aug, 2018 at 11:47 AM
General help for those with mental or physical disabilities
If you or someone else with mental or physical disability require general help due to problems affecting normal routines, such as accessibility obstructions...
Wed, 26 Sep, 2018 at 9:16 AM
Ordering consumables for a printer
You can order consumables for office MFDs (ink toners, imaging units, waste toners and staples) by using the MFD Consumables Service Request form.   
Wed, 27 Nov, 2019 at 8:58 AM
Do you have an MFD Issue?
If there is an issue with one of the MFD's please fill out the service request here or click on "Request a service - MFD/Toner - MFD Issue" ...
Fri, 21 Jun, 2019 at 12:35 PM
Weekly report for all maintenance tickets
Mon, 5 Jul, 2021 at 5:43 PM